Frequent Asked Questions

Who is QIQI

Welcome to QiQi shop, where we create whimsical collectibles and lifestyle pieces inspired by your favorite characters and memories. From charming figure outfits to sparkling gemstone trees, adorable keychains, and cute fridge magnets, every piece is designed to brighten your day.

Why QIQI

Drawing inspiration from pop culture, kawaii aesthetics, and a touch of playful fantasy, we have products that bring joy, comfort, and a dash of magic to your everyday life.

Whether you’re finding the perfect gift for someone special or treating yourself to a little happiness, our collection is more than just cute – it’s a way to carry your favorite stories and characters wherever you go.

Each piece is lovingly selected and crafted, blending quality materials with creative designs to spark smiles and create lasting memories.

How long the Shipping Takes?

For Large Parcels like Display Case, the shipping usually takes from 15 ~ 25 Workdays.

For Small Parcels like Figure Accessories and Outfits, the shipping usually takes from 8 ~ 12 Workdays.

Our cargo ship starts every Saturday, so, it will be better to place your order during the weekdays.

However, the parcels to the US might delay due to unstable tariff policies and changing shipping demands.

Why my shipping page is not updated?

If your order has been fulfilled and the label was created, it means that your order has been shipped out towards the target country.

Once it arrives at the target country, it will wait until the local carrier takes care of your order.

At that point, the shipping page will keep you updated along the way, until the order is in front of your door.

Customization

Email us right away (qiqi518888@outlook.com).

Tell me about your figure, how you want the case to be, and what budget you have.

If you have any question about our products

you can tell us your name, email, phone number and leave a comment so that we are able to reach you to support.

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