Do you offer refunds or exchanges?

Unfortunately, we are unable to offer refunds or exchanges after a purchase has been made. This policy is due to the nature of our products, which includes handcrafted limited pieces.

However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately at help@qiqi518888@outlook.com We will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.