What should I do if I experience a delay in the shipping of my order?

We apologize for any delays in shipping you may experience and we are here to help ensure you get what you ordered.

You will receive a notification email along with a tracking link once your order has shipped. Please ensure that you whitelist qiqi518888@outlook.com emails and check your spam folder for order updates and shipping confirmations.

Items requiring additional handling time - Some items purchased have additional handling times.  Check the product page for information about additional handling time.

New Arrivals Warehouse Checkin Delays. For new items and restocks that just arrived, there may be a small delay as the warehouse checks in the items.  We appreciate you patience with the slight delay.

If you have not received a shipping confirmation within a couple weeks of placing an in-stock order, please reach out to Customer Service so they can look into the status of your order at help qiqi518888@outlook.com.